Author Archives: admin

Winning Your Patients through Your Staff

Tweet  Patients look forward to meeting the staff in a dental office. If a patient does not have the experience with the staff that he or she expects it doesn’t matter how good the dentistry is they will look for … Continue reading

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Text Message Appointment Reminder Service

Tweet Text message reminder services are important to help increase the show-rate of your patients. These services are good for appointment reminders. The best way to reactivate patients is contacting them by phone and scheduling them for their checkup. Once … Continue reading

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Patient Retention for the Dental Practice

Tweet Patient retention should be top-of-mind for all office managers. Developing systems of accountability for the staff is critical in achieving high patient retention. these systems should constantly be reviewed and adjusted according to the unique culture of the practice.  Here … Continue reading

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Dental Reminder Services- Live Calls Work Best

TweetDental Reminders Services can help a practice operate more smoothly. Calling patients by phone to remind them of their dental appointment will increase the show-rate of the patients. Many text and email services are available and can increase retention but … Continue reading

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The Dental Office “No-Show”: How to Reduce Cancellations

Tweet The dental office no-show patient is something all dental practices must deal with. Unfortunately, many practices do not take the necessary steps to resolving the issue of no show patients. Here are some tips on how to reduce no-shows … Continue reading

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Dental Recall Letter Example

Tweet Another great Dental Recall Letter Example: If you are going to send a letter this is a good one. (Office Address) 800 East Treatment Dr.  Orem, Utah, 84057 (Date) May 19, 2011   (Patient’s Address) 427 West Gingivitis Lane, … Continue reading

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Patient Recall:: Some Key Points

Tweet A solid patient-base is the foundation of a good practice. If the patient-base is wobbly so is the practice. Creating a strong patient recall system is imperative to achieving a sustained strong patient-base. Transitioning Practices can especially benefit from … Continue reading

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How to Deal with Gossip in the Dental Practice

TweetIn any workplace employees are faced with the challenge of communicating effectively with their co-workers. The dental office is no different. The dental practice faces the challenge of functioning like a business but being staffed like a clinic. This structure … Continue reading

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How Often Should You Call Patients for Recall or Overdue Hygiene?

TweetDepending on the size of the practice and how much help you have with recall will determine the number how often you can make calls to remind patients to schedule a 6 month hygiene appointment. You want to call your … Continue reading

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Limitations to Dental Practice Management Software

TweetHundreds of companies are trying to develop the perfect dental practice management software. Each software claiming to have an advantage over the next. Software capabilities of the practice management systems have grown robust,but the increase in complexity may cause more … Continue reading

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